Ebet66 Privacy Policy – Your Personal Data Protection

1. Information We Collect

Ebet66 collects several types of information from users to ensure our services run smoothly and securely. The information collected includes:

Registration & Identity Information

• Full name as stated in your official identification document.
• Date of birth for age verification (18 years and above).
• An active email address for account communications and important notifications.
• Mobile phone number for two-factor authentication and customer support.
• Current residential address for KYC compliance purposes.

Financial Information

• Bank account number registered for deposit and withdrawal processing.
• Bank name and account holder name for financial identity verification.
• Deposit and withdrawal transaction records maintained for audit and financial compliance purposes.

Technical & Usage Information

• IP address and device information used to access the ebet66 platform.
• Web browser type, operating system, and screen resolution.
• Activity log data such as login times, pages visited, and session duration.
• General geolocation information (state or country) for security and compliance purposes.

2. How We Use Your Data

Information collected is used by ebet66 solely for the following purposes:

• Account Management: Create and maintain your user account, including the registration process, login, and identity verification.
• Transaction Processing: Process your deposits and withdrawals efficiently and securely to your registered bank account.
• Platform Security: Detect and prevent fraudulent activity, unauthorised access, and platform misuse.
• Legal Compliance: Meet reporting requirements mandated by regulatory authorities, including AML (Anti-Money Laundering) requirements.
• Customer Support: Handle enquiries, complaints, and support requests you submit to the ebet66 support team.
• Service Communications: Send important notifications regarding your account, policy changes, or security information you need to be aware of.
• Platform Improvements: Analyse usage patterns in aggregate (not individually) to enhance the user experience on ebet66.
• Promotions & Offers: Keep you informed about the latest promotions and bonuses at ebet66, subject to your marketing communication preferences.

Ebet66 will not use your data for any purposes beyond those stated above without obtaining your prior consent. All data processing is carried out on the basis of service necessity, legal compliance, or legitimate interest.

3. Sharing Information with Third Parties

Ebet66 takes our responsibility seriously and does not share your personal data arbitrarily. We does not sell, rent, or trade your personal data to any third party for marketing purposes. However, there are limited situations where data sharing is necessary:

All third parties working with ebet66 are required to comply with data protection standards equal to or higher than those we uphold ourselves. Legally binding data confidentiality agreements are signed with every service partner.

4. Data Security Measures

Ebet66 implements multiple layers of technical and administrative security to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL Encryption: All data transmitted between your browser and ebet66 servers is encrypted using the latest TLS protocol, ensuring no third party can intercept your information in transit.
• Two-Factor Authentication (2FA): ebet66 offers two-factor authentication for all user accounts to add an extra layer of security during login.
• 24/7 Monitoring: ebet66's security monitoring system operates around the clock to detect and respond to any suspicious activity in real time.
• Internal Access Controls: Access to user data within ebet66's internal systems is restricted to staff who genuinely require it to carry out their responsibilities.
• Regular Security Audits: ebet66 conducts regular security audits and independent penetration testing to identify and address any system vulnerabilities.
• Secure Data Backup: Your data is regularly backed up to separate secure server locations to ensure continuous availability and prompt recovery in the event of an unexpected incident.

5. Cookies & Tracking Technologies

Ebet66 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for the platform to function properly, including login session verification and security preferences. These cookies cannot be disabled as they are critical to the platform's core operations.
• Functional Cookies: Save your preferences and settings such as language and display preferences to provide a more personalised experience.
• Analytics Cookies: Help us understand how users interact with the ebet66 platform so we can make meaningful improvements. Analytics data is collected in aggregate and does not personally identify individuals.
• Marketing Cookies: Used to display relevant promotions and offers based on your interests and activity on the platform. You may opt out of marketing cookies through your browser settings.

You can manage cookie settings through your web browser at any time. Please note, however, that disabling certain cookies may affect specific features on the ebet66 platform. For more information on managing cookies, refer to your browser's help section.

6. Your Rights as a User

As an ebet66 user, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):

• Right of Access: You have the right to request a copy of the personal data we hold about you at any time.
• Right to Rectification: You have the right to request correction of any inaccurate or outdated personal data we hold about you.
• Right to Erasure: Under certain circumstances, you may request that your personal data be deleted from our systems, subject to legally mandated data retention requirements.
• Right to Restriction of Processing: You may request that processing of your data be restricted in situations where you dispute the accuracy of the data or the legitimacy of the processing.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You may request to receive your personal data in a machine-readable format for transfer to another service.

To exercise any of the above rights, please contact the ebet66 support team via Live Chat or email. We will process your request within 30 business days. Some requests may require identity verification first to ensure the security of your data.

7. Data Retention

Ebet66 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law:

• Active Account Data: Retained for the duration your account is active and for three years after account closure for audit and compliance purposes.
• Financial Transaction Records: Retained for seven years in accordance with financial and tax legislation in force in Malaysia.
• Security Logs: Retained for 12 months to enable investigation of security incidents if required.
• Marketing Data: Retained until you withdraw consent or request deletion, whichever comes first.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you personally.

8. Children's Privacy

The ebet66 platform is strictly for individuals who are of age 18 years and above. ebet66 does not intentionally collect or process personal data from individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that data and close the associated account. If you believe that someone underage has registered on our platform, please notify the ebet66 support team immediately.

9. Links to External Websites

The ebet66 platform may contain links to external websites in certain contexts, such as regulatory information or licensing body references. Please be aware that:

• Ebet66 is not responsible for the privacy practices or content of third-party websites accessed through any external links.
• Each external website has its own Privacy Policy and Terms of Use, which you should read and understand before providing any personal information.
• The presence of links to external websites does not imply that ebet66 endorses or validates the content or privacy practices of those sites.

We recommend that you always review the Privacy Policy of every website you visit to ensure your personal data is adequately protected.

10. Amendments to the Privacy Policy

Ebet66 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. When significant changes are made:

• The "Last Updated" date at the top of this page will be revised to reflect the date of the most recent amendment.
• In-platform notifications will be sent to all registered users informing them of any changes that have taken place.
• For major or significant amendments, a notification email will be sent to the email address registered to your account.

Continued use of the ebet66 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy terms. If you disagree with any amendment, you have the right to discontinue use of the platform and close your account.

11. Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, the ebet66 team is ready to assist through the following channels:

• Live Chat 24/7: The fastest way to get an immediate response — available directly on the ebet66 platform at any time.
• Privacy Email: [email protected] — specifically for enquiries related to data protection and privacy.
• General Support Email: [email protected] — for general enquiries regarding your account and services.
• FAQ Page: Visit FAQ page for answers to frequently asked questions.